These Terms of Service (“Terms”) govern your access to and use of the Altairium platform and services (“Service”) operated by Altairium Agency Ltd Co. (“Altairium,” “we,” “our,” or “us”). By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
Altairium provides a cloud-based platform that assists nonprofit organizations, educational institutions, and individual grant professionals with grant discovery, pipeline management, application drafting, and related consulting tools. Features include AI-assisted grant writing, grant tracking, organizational profile management, and reporting utilities.
You must be at least 18 years old and have the legal authority to enter into binding agreements on behalf of yourself or your organization. By creating an account, you represent that you meet these requirements.
Institutional accounts require a valid access code issued by Altairium. Unauthorized use of institutional access credentials is prohibited and may result in immediate account termination.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately at company@altairiumagency.com of any unauthorized use.
You may not share your login credentials with others or allow multiple individuals to access the Service through a single account unless authorized under your subscription tier.
Certain features of the Service require a paid subscription. Subscription fees are billed in advance on a monthly or annual basis and are non-refundable except as required by applicable law or as otherwise stated in writing by Altairium.
We reserve the right to change subscription pricing with at least 30 days' notice. Continued use of the Service after a price change constitutes acceptance of the new pricing. Payments are processed by Stripe, Inc. Your payment information is subject to Stripe's terms and privacy policy and is not stored on Altairium's servers.
Failure to pay may result in suspension or termination of your account. Institutional accounts provided at no charge are subject to continued eligibility and may be revoked at Altairium's discretion.
The Service uses artificial intelligence tools, including large language models provided by third-party providers (currently Groq and Google Gemini), to assist with grant writing, scoring, and other drafting tasks. You acknowledge and agree that:
You retain ownership of all content, data, and materials you upload or create within the Service (“Your Content”), including organizational profiles, grant applications, and documents. By using the Service, you grant Altairium a limited, non-exclusive license to store, process, and display Your Content solely as necessary to provide and improve the Service.
You represent that Your Content does not violate any applicable law, infringe any third-party rights, or contain false or misleading information. You are solely responsible for the accuracy of information submitted in grant applications.
You agree not to use the Service to:
Altairium and its licensors own all rights, title, and interest in and to the Service, including all software, algorithms, interfaces, templates, and documentation. Nothing in these Terms grants you any ownership interest in the Service.
“Altairium” and the Altairium logo are trademarks of Altairium Agency Ltd Co.. You may not use our trademarks without prior written permission.
The Service integrates with third-party providers including Supabase (database and authentication), Stripe (payments), Groq, and Google (AI services). Your use of these services through our platform is also subject to those providers' own terms and privacy policies. Altairium is not responsible for the practices of third-party providers.
You may cancel your account at any time through your account settings or by contacting us. We reserve the right to suspend or terminate your access to the Service at any time, with or without notice, for conduct that we believe violates these Terms or is harmful to other users, third parties, or the Service.
Upon termination, your right to use the Service ceases immediately. We will retain your data for 90 days following termination before deletion, during which you may request an export.
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. ALTAIRIUM DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALTAIRIUM AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST GRANT FUNDING, OR DATA LOSS, ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO ALTAIRIUM IN THE 12 MONTHS PRECEDING THE CLAIM OR (B) ONE HUNDRED DOLLARS ($100).
You agree to defend, indemnify, and hold harmless Altairium and its affiliates from any claims, damages, losses, and expenses (including reasonable attorneys' fees) arising from your use of the Service, Your Content, or your violation of these Terms.
These Terms are governed by the laws of the Commonwealth of Kentucky, without regard to conflict of law principles. Any dispute arising from these Terms or the Service shall be resolved through binding arbitration in Jefferson County, Kentucky, except that either party may seek injunctive relief in court for intellectual property violations.
We may update these Terms from time to time. We will notify you of material changes by email or through a notice in the Service at least 14 days before the changes take effect. Continued use of the Service after the effective date constitutes acceptance of the revised Terms.
Questions about these Terms? Contact us at: company@altairiumagency.com